399bit Terms & Conditions – A Complete Guide to Using the Platform

01 General introduction

These Terms & Conditions ("Terms") form a legal agreement between the 399bit platform and its users. 399bit is an online Sports Betting and casino platform operating under an international gaming licence.

These Terms apply to 399bit's website, mobile app, and all related services. If you do not agree with any part of these Terms, please refrain from using our platform.

399bit reserves the right to update these Terms at any time. Registered members will be notified by email or via a notice on the platform.

02 Eligibility & Age Requirements

The following conditions must be met to open an account at 399bit:

• You must be 18 years of age or older.
• Online betting is not legally prohibited in the country or region you are accessing from.
• Only one account per person is allowed.
• You are registering with your own information, not on behalf of anyone else.

03 Account Registration & Verification

You must provide accurate and truthful information during registration. If an account is created using false details, 399bit may close it at any time.

As part of the KYC (Know Your Customer) process, 399bit may verify your identity. The following documents may be requested:

• Copy of National ID (NID) or passport
• Proof of mobile number ownership
• Proof of payment method ownership (where applicable)

Withdrawals may be restricted or placed on hold until verification is complete. This is done solely to protect the security of your account.

04 Account security

Keep your password and login credentials strictly confidential. You are responsible for all activity on your account, whether authorized or not, unless it can be proven that the access resulted from a technical error on 399bit's part.

Sharing your account with anyone else is strictly prohibited. If you notice any suspicious activity, contact our support team immediately.

05 Deposits & withdrawals

The following rules apply to all deposits and withdrawals at 399bit:

• The minimum deposit amount will be displayed on the platform and is subject to change.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal processing time is generally between 10 minutes and 24 hours.
• Withdrawals may be restricted if bonus wagering requirements have not been met.
• Multiple withdrawal requests on the same day may require additional time for verification.

06 Betting Rules

The following rules must be followed when placing bets at 399bit:

• Once a bet is confirmed, it cannot be cancelled unless 399bit voids it.
• If an event is cancelled or postponed before it begins, the stake for that bet will be refunded.
• 399bit reserves the right to void any bets placed at incorrect odds due to a technical error.
• Systematic betting (arbitrage) across multiple accounts on the same event is strictly prohibited.
• Markets may be temporarily suspended during live betting.

07 Bonuses & promotions

399bit regularly offers various bonuses and promotions. The following general terms apply to the use of all bonuses:

• Each bonus comes with a specific wagering requirement that must be met before any withdrawal can be made.
• Having more than one active bonus at the same time is generally not permitted.
• Bonuses have a set expiry date; any unused bonus will be automatically cancelled once it expires.
• If bonus abuse is suspected, 399bit may investigate and void the bonus.
• Full terms and conditions for each bonus are listed separately on that bonus's page.

08 Prohibited activities

The following activities are strictly prohibited at 399bit and may result in permanent account closure:

• Opening or managing multiple accounts
• Registering with a false identity or fraudulent documents
• Bonus system abuse or arbitrage betting
• Unauthorized attempts to access another member's account
• Attempting to interfere with the platform's software or systems
• Using the platform for money laundering or any other illegal purpose
• Participating in match-fixing or any form of unethical betting

09 Responsible gaming

399bit places responsible gaming at the top of its priorities. We believe betting should be a form of entertainment, not an addiction. To support this, we offer the following tools:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Self-exclusion: Take a break from the platform for a set period of time.
• Reality Check: Receive session reminders after a set period of time.
• Cooling-Off Period: Temporarily pause your betting activity.

For more details, visit our Responsible play View the page.

10 Privacy & Data Protection

For details on how we collect, store, and use your personal information, see our Privacy Policy Yes. The Privacy Policy applies alongside these Terms and is equally binding on you.

399bit does not sell your information to third parties. However, data may be shared when required by law, for fraud prevention, or upon request by licensing authorities.

11 Intellectual Property

All content on the 399bit platform — including logos, designs, software, text, and graphics — is protected under the intellectual property rights of 399bit or its licensors. Copying, modifying, or distributing any of this content without prior permission is strictly prohibited.

12 Service Changes & Discontinuation

399bit reserves the right to modify, suspend, or discontinue its services, in whole or in part, at any time. We will endeavor to provide as much advance notice as possible before making such changes. However, in urgent circumstances, changes may be made without prior notice.

13 Limitation of Liability

399bit is not liable for the following:

• Loss of bets due to internet disconnection
• Losses caused by issues with your device or browser
• Delays or issues caused by third-party payment providers
• Disruptions due to natural disasters or other unforeseeable circumstances

14 Dispute Resolution

For any disputes or complaints, please contact our support team first. We always aim to resolve issues in a friendly manner. If a resolution cannot be reached through our support team, you may escalate the matter to the relevant licensing authority.

Email us to resolve a dispute: support@399bit.ws

15 Changes to terms

399bit may update these Terms & Conditions at any time. Any changes will be announced on the platform and the "Last Updated" date will be revised accordingly. Continued use of the platform after such changes means you have accepted the new Terms.